Contact Us
We are a small, dedicated editorial team focused on producing accurate, well-researched content. Whether you have a question about something we have published, want to flag an error, or simply need to point us in the right direction, we are happy to hear from you.
How to Reach Us
The most reliable way to get in touch is by email. We read every message and aim to respond within two working days, though most replies arrive sooner than that.
Send your message to: [email protected]
What You Can Contact Us About
We welcome a range of enquiries, including:
- Factual corrections — If you believe something we have written is inaccurate or out of date, please let us know. We take editorial accuracy seriously and will review any flagged content promptly.
- General questions — If something on the site is unclear or you would like more context on a topic we cover, feel free to ask.
- Responsible gambling concerns — If you or someone you know needs support, please reach out. We can point you towards appropriate resources and organisations that offer free, confidential help.
- Partnership and editorial enquiries — If you represent an organisation and believe there is a legitimate reason to work together, you are welcome to introduce yourself. We assess all such requests on a case-by-case basis.
- Feedback on site usability — If something is not working correctly or the site is difficult to navigate, we want to know.
What to Include in Your Message
To help us respond as efficiently as possible, please include a clear subject line and enough detail for us to understand your query without needing to ask follow-up questions. If your message relates to a specific page, including the URL saves time on both sides.
A Note on Response Times
We operate during standard UK business hours, Monday to Friday. Messages sent over the weekend or on public holidays will be picked up on the next working day. We do not operate a live chat service, so email remains the single point of contact for all enquiries.
Thank you for taking the time to get in touch. We value every message and will do our best to give you a useful, honest response.